Financing all Credit Types - 
Financing all Credit Types -
Financing all Credit Types -
Financing all Credit Types -
Verified
Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.
Verified
I had such a smooth experience with Instant Car Fix. The mechanic arrived exactly at the time they promised and was very professional from the moment he stepped onto my driveway. He diagnosed the issue quickly and explained everything in a way that was easy to understand. I appreciated how transparent he was with the entire process. The repair was done efficiently, and my car feels like it’s running better than before. I’m genuinely impressed with the convenience and quality of this service.
Verified
All good, the mechanic texted prior to arrival, professional, courteous, super nice, Niko, Nico is his name, very knowledgeable. Starter replacement and oil change in my front yard on a lowered 7 series BMW 750LI. The car is too low to take it anywhere to get the oil change so this service is highly recommended. Super convenient having it done at my house, love it. Thank you guys, thank you Nico.
Verified
Was pretty certain the Alternator had died out on me, but went with the diagnostics first which confirmed Alternator. Scheduled a visit with alternator replacement. Found the mechanic to be knowing what they’re doing. Professional as well. The service advisor was in constant contact and everything went very smooth & timely. I recommend diagnostics first followed by online scheduling for next day. Will use them again. One improvement - They could improve by providing their work warranty on their bill of sale as websites change over time.
Verified
This is the first time I have used a mobile mechanic service and I was very happy with Instant Car Fix. The mechanic, Jeremy, was great. He identified the problem, acquired the appropriate parts and was back the next day to install them. I was also happy with the online Customer Service representative that I dealt with. All in all, a great experience and I will definitely be using them again.
