Locations we service

John Talcott

Verified

Half the price of the shop! They were great to work with showed up on time with the parts and did the work. Jay installed everything in my driveway and took the old parts with him. Your waisting $$ if you don’t use them

Katherine Grasso

Verified

Fast response, good communication via text, and very friendly and efficient mechanic. My mechanic was Sergio and he was phenomenal. My vehicle wouldn't start or jump start and needed a new battery. The reviews for this business were excellent and as law enforcement, I research things very thoroughly to avoid possible scams. I also compared prices with past battery costs and past dealer costs. Your company is fairly priced and efficient, and I very much appreciate that it is available for cars to be serviced at home or another location. It saved me a tow and a trip to the dealer for what was a straightforward issue to fix. I will definitely use the company again and I also did a Facebook post and tagged y'all 😊

Aaron Hoel

Verified

Excellent service! I ordered the same day service and the mechanic was at my house within a couple of hours. The mechanic was friendly and professional. Firestone used to offer curbside service on cars and I used them for years, but they stopped sending mechanics to my area. I could have been more happy with Instant Car Fix today!!!! They will be my go to curb side mechanics from now on! Fantastic job and HIGHLY recomended!!! I could not be happier. The only thing they could work on...I was told that I would be given a 30 minute "heads up" when my mechanic came to my house. I was not...I was called when the mechanic was already at my house. Not the end of the world. I was working from home so I could get him started on the work on our car. Much later in the afternoon, after the work was done on my car, I received a text that a mechanic was on his way to my location. No one every showed up...just noting for Instant Car Fix Inc that they should do a better job notifying clients of when mechanics will arrive. But the service was fantastic! I will use them again and I appreciate their services.

Steven Tammen

Verified

Short version: I liked my experience, and would use this service again. But I think this service might be expensive compared to other options due to how it does things, so if that's important to you, maybe look elsewhere. Long version: I had an issue with one of the car battery terminals that bricked my car. (The bit crimped on to the wire sheared off the terminal somehow = battery was completely disconnected from the wire). I didn't want to pay to tow it since it seemed like a simple-ish fix, but also didn't want to do the work myself because Not My Thing. (Believe me). Enter the idea of mobile mechanics. I had a question about what action/category to select when setting up an appointment, so I called the contact/support number from the website. Got connected in a few seconds, spoke with someone, and they had me send a picture via email. I waited a bit, and then I called back. They then verified which thing I should select when setting up the appointment. Fast forward to the next day (doesn't seem like same-day was an option, but next-day was good enough for me), and I got an automated text a bit before the mechanic showed up, and then also when he arrived. When the mechanic came, we talked for a bit, and he did the thing. In chatting with him, I learned a bit more about how the platform works. Seems like mechanics in an area can use the app to pick up work, kind of like Uber drivers can take rides, I guess (?). Or something like that. So it scales. At any rate, he did the work, we took before/after pictures, made sure everything was good (turned on the car), and then that was that. After he submitted the work package thing on the platform's mechanic app and drove off, I got a phone call from the office people within like 2 minutes asking how things went and if I had any feedback/concerns. I was impressed with the automated systems for booking, updating you when the mechanic is about to arrive/has arrived, and submitting evidence of the completion of the work via the platform's mechanic app (e.g., the before/after photos show up on the automated receipt). I like that this is a well-designed platform, not just a one-man show sort of thing. It led to a very convenient user experience. It made my software-developer brain happy. The customer service was also good (like the call to confirm things went well, and them helping me with my initial question). I didn't get routed around phone menus or have to sit on hold. Only downside is the price. It seems to be fixed (rather than depending on what parts the mechanic actually buys/how long things actually take). So there was a parts charge and a labor charge, and those were fixed/static. Pros: you know how much it will cost upfront. That's pretty useful. Cons: for my particular situation, this was probably like $70 more expensive than it needed to be, because of the inflexibility of this setup. So you might end up overcharged for things. Google-fu told me the specific thing I was paying for was probably $10 for parts and 20 minutes of labor or so. I still paid more than $150 for it. (But hey, I didn't have to do it myself, so no chance of me messing it up. Which was sort of the whole point). Even so, I'd probably still use this service again. I just think this is probably not the cheapest option, if that is something important to you.

WH FAN

Verified

Got my brakes put on by Marquis! He did a great job and showed up early! I would definitely recommend this company! I only paid $380 for front and rear brakes/Rotors to be installed! That is great compared to other companies that quoted almost $500.